Terms and Conditions

Terms and Conditions

Legal Disclaimer

Please read through the Terms. If you do not agree with the Terms, do not use this website. If you do use the website, your conduct indicates that you agree to be bound by the Terms.

Copyright Notices

Unless otherwise specified the copyright in the contents of all the pages in this website are owned or licensed to Super Tubing (Planning Solutions Limited, the operating company of Super Tubing).

  • Except as stated below, the contents of this website may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior express written permission from Planning Solutions Limited.
  • You may not distribute, display or copy any of the contents of the pages contained in this website to third parties.
  • You may print or download to disk the contents of an individual page of this website for the purpose of private and personal non-commercial use.
  • The pages contained in this website may contain technical inaccuracies and typographical errors and Super Tubing / Planning Solutions Limited accepts no liability for the accuracy or completeness of the information contained on this website or for any claims or losses of any nature arising directly or indirectly from use of, or reliance on, such information.
  • The information in these pages may be updated from time to time and may at times be out of date.

Ticket Purchase

1. You are purchasing tickets for either day activity to Super Tubing or an event at Super Tubing.
2. Tickets cannot be exchanged for another event, please book online tickets in advance to avoid disappointment (It can take up to one full day for you to receive your tickets after purchasing online)
3. Cancellation after placing your order – you have up to seven days or up to the date of your visit (whichever is sooner) to cancel tickets purchased for Super Tubing after placing the order. Please note no refund can be made after the date of your visit. You can cancel your order by writing, emailing (info@supertubing.co.uk). Please note each ticket purchased has a unique code which will be checked on entry to Super Tubing.
4. Online tickets to events may be purchased up to one day prior to an event date but cannot be cancelled and are not refundable within five days of the concert / event date or after the event has taken place.
5. Once we have received payment, Super Tubing will confirm acceptance of your order by email. For general day admissions to Super Tubing please print this email and hand it into the Team upon arrival to Super Tubing. If you booked a ticket for an event an e-ticket will be sent to your email address (if you do not receive your order within four working days please contact us).
6. If the tickets become unavailable Super Tubing will refund your money.
7. Liability – should an event be cancelled, your money will be refunded by Super Tubing.
8. The country of the Merchant’s domicile is the United Kingdom and transactions are in British Pounds Sterling.
9. Planning Solutions Limited is the operating company of Super Tubing and Planning Solutions Limited’s name will appear on your bank or credit card statement. Planning Solutions Limited’s VAT number is: 673 713 717.
10. If you would like to speak with our Guest Services team please telephone or email info@supertubing.co.uk or write to Festival Park Outlet Shopping Centre, Victoria, Ebbw Vale NP23 8FP.
11. Super Tubing will retain a copy of your purchase.
12. By purchasing online tickets for Super Tubing activity or events you are accepting our full terms and conditions which are available on request.
13. When you visit Super Tubing as a day visitor please hand your ticket in at the reception.
14. If you, or any of your party do not have your ticket upon arrival to an event, Super Tubing withholds the right to refuse entry until a valid ticket is presented to our team.
15. When purchasing a voucher from Super Tubing, this holds no natural cash value and cannot be redeemed against special offers and can be removed from distribution without warning. A voucher will expire 365 days from purchase and renewals can be sought after by contacting us on info@supertubing.co.uk
We hope you enjoy your visit to Super Tubing.